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Children 6-15

When I first came into care I was scared but they made me feel safe at home and I felt part of their family. You might find it difficult to fit in but you will and people will understand if you don’t like it.


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If you are unhappy with something or someone:

  1. Speak first with your family, social worker, foster carer, your teacher or an independent visitor
  2. If they can’t help they can support you in getting an advocate
  3. If you are still upset about something tell your Independent Reviewing Officer (known as IRO)
  4. If you are still not happy please contact the Council’s Customer Engagement & Complaints team on (020) 8461 7644
  5. You can also write to the complaints team at or here’s the address below :

Customer Engagement & Complaints Service
London Borough of Bromley
3rd Floor Stockwell Building
Stockwell Close





call: 020 8461 7869